Do I get the free trial again if I return to Pro?

No. The 14-day free trial is one window per store, counted from the day the store first starts it. A store that comes back inside that window gets the days left in it. A store that has used the whole trial is billed from the first day. Shopify's approval screen always shows your exact terms before you approve.

What happens to my widgets when I go back to Free?

Free has no limit on live widgets, so nothing needs choosing. Your widgets run within the Free allowance of 3,000 widget views a month. Widget views served on Pro do not count, but views used on Free earlier that month do, so if you had already used the allowance that month before starting Pro and you cancel in the same month, widgets pause until the 1st of next month (UTC).

What if my Shopify plan changes?

Your Pro price follows your Shopify plan. If you moved to a higher Shopify plan, you approve the new price yourself with one click in the app, which opens Shopify's approval screen. The app shows a notice and we send you an email, both with a date 14 days out, and a reminder email three days before that date. Until that date nothing changes. If you have not approved the new Pro price by then, creating and turning on widgets is paused until you approve. Widgets that are already live keep running and are never paused or throttled. If you moved to a lower Shopify plan, nothing is required: the app offers to switch you to the lower price, and you can accept whenever you like.

Do I get a refund when I cancel Pro?

Shopify credits the unused part of a paid month. Your store returns to Free, within its monthly allowance of widget views.

Does uninstalling BoostPop cancel my subscription?

Yes. Uninstalling cancels your Pro subscription in Shopify, so there are no new charges after you leave.

Change or cancel your plan

Reviewed by Eran Betzalel, founder · 2026-10-10

Every Free and Pro plan change is made inside the BoostPop app, and Shopify handles the billing. BoostPop does not store your payment details. Shopify charges the payment method already on file for your store, and you approve every price on Shopify’s approval screen before it is billed.

There are two plans: Free (3,000 widget views a month, never a charge) and Pro (one flat monthly price set by your Shopify plan, never paused, never throttled). How BoostPop pricing works explains both. If your store is on Pay-As-You-Go, read the page for existing Pay-As-You-Go accounts instead: changing and cancelling work differently there. Stores on Growth, Standard or Premium keep their plan and can move to Free or upgrade to Pro on the Pricing page; an old plan cannot be bought again once you leave it.

Start Pro

In Shopify admin, go to Apps, then BoostPop.
Go to Settings, then Pricing. The Pricing page shows your current plan and the Pro price that matches your Shopify plan. The “Try Pro” offer in the app opens the same step.
Click the Pro button. It reads Try Pro free for N days (the trial days your store has left, 14 for a store that never started Pro) or Upgrade to Pro when none are left.
Approve on Shopify’s approval screen. It shows the exact price and trial, and nothing is charged until you approve there.

BoostPop sets the Pro price that matches your Shopify plan automatically:

Shopify Basic or Starter: $9.99 a month
Shopify Grow: $19.99 a month
Shopify Advanced: $49 a month
Shopify Plus: $99 a month

You do not choose a price, so you cannot choose a wrong one. New Pro stores get a 14-day free trial, and Shopify bills the monthly price automatically when the trial ends unless you cancel Pro before then.

If your Shopify plan changes

Your Pro price follows your Shopify plan. If you move to a higher Shopify plan, you approve the new price with one click in the app. It opens Shopify’s approval screen, where you see the exact price before you approve. We never change or cancel your subscription for you.

You moved to a higher Shopify plan. The app shows a notice and we send an email, both with an exact date 14 days out, and we send a reminder email three days before that date. Until that date nothing changes. If you have not approved the new Pro price by then, creating new widgets and turning widgets on is paused until you approve. Widgets that are already live keep running the whole time and are never paused or throttled. Approving the new price lifts the pause.
You moved to a lower Shopify plan. Nothing is required. The app offers to switch you to the lower Pro price, and you can accept whenever you like.

Cancel Pro and return to Free

Open the Pricing page in the BoostPop app (under Settings) and click Cancel Pro. The app asks you to confirm. Your store then returns to Free (3,000 widget views a month, as many live widgets as you want). The cancel itself switches nothing off, and Shopify credits the unused part of a paid month. Widget views served while you were on Pro do not count against the Free allowance, but widget views your store used on Free earlier in the same month still do. For example, a store that used 3,000 widget views on Free, then started Pro and cancelled in the same month, has none left: its widgets pause until the 1st of next month (UTC). A store that cancels in a later month starts with the full 3,000.

Free runs as many live widgets as you want, so nothing needs choosing: every widget you had live stays on, and shows while your store has Free widget views left that month. If your store uses up the allowance, widgets pause until the 1st of next month (UTC), and nothing is ever charged.

You can cancel at any time. Uninstalling BoostPop also cancels the subscription in Shopify.

Frequently asked questions

Do I get the free trial again if I return to Pro?: No. The 14-day free trial is one window per store, counted from the day the store first starts it. A store that comes back inside that window gets the days left in it. A store that has used the whole trial is billed from the first day. Shopify's approval screen always shows your exact terms before you approve.
What happens to my widgets when I go back to Free?: Free has no limit on live widgets, so nothing needs choosing. Your widgets run within the Free allowance of 3,000 widget views a month. Widget views served on Pro do not count, but views used on Free earlier that month do, so if you had already used the allowance that month before starting Pro and you cancel in the same month, widgets pause until the 1st of next month (UTC).
What if my Shopify plan changes?: Your Pro price follows your Shopify plan. If you moved to a higher Shopify plan, you approve the new price yourself with one click in the app, which opens Shopify's approval screen. The app shows a notice and we send you an email, both with a date 14 days out, and a reminder email three days before that date. Until that date nothing changes. If you have not approved the new Pro price by then, creating and turning on widgets is paused until you approve. Widgets that are already live keep running and are never paused or throttled. If you moved to a lower Shopify plan, nothing is required: the app offers to switch you to the lower price, and you can accept whenever you like.
Do I get a refund when I cancel Pro?: Shopify credits the unused part of a paid month. Your store returns to Free, within its monthly allowance of widget views.
Does uninstalling BoostPop cancel my subscription?: Yes. Uninstalling cancels your Pro subscription in Shopify, so there are no new charges after you leave.